FAQ

FAQ



Q: Are your factory or trading company?

A: We are factory located in QINGGANG, YUHUAN, ZHEJIANG, CHINA. Near Shanghai and there have several transportation choice for you. Welcome to your visit.

 

Q: How to get a target quotation for my product?

A: Please let us know the detail product spec (including type, size, structure etc), production capacity requirement etc.

 

Q: Please clarify the whole business process.

A:(1) Quotation confirmed and PI/Contract signed.

(2)  Deposit and some sample arranged.

(3)  Production arranged after getting deposit and confirmation of samples and drawings.

(4)  Trial running/ test running at our site before the shipment. The result will be confirmed by the clients onsite or online, or by the third party.

(5)  Balance payment arranged and shipment arranged.

(6)  Installation technical support and operator training.

 

Q: Are you engineers available for overseas service?

A: Yes ,we have domestic engineers can go to your factory for installation and maintenance. We also have local technical team in Egypt, India, turkey, Indonesia.

 

Q: How to make sure the machine quality after placing the order?

A: Our product quality is with high reputation among all our clients based on our decades experience.

(1) Machine trail running/test running at our site, you an come and do the on-site check or ask someone you trust to do that if you can not arrive. We will also offer some pictures and videos and finished product samples to you for more reference.

(2) Filed installation and operator training is also available. If you do not request the field installation, we can also offer online technical support.

(3) One-year warranty, lifelong maintenance and spare parts supply service.

 

Q: What payment term do you accept?

A: Usually we accept the payment by T/T. The L/C is also acceptable.